Anne Swift Counselling

Frequently asked questions

When are you available?

Monday – Thurs: 9am – 7pm (last session starts at 6pm)

Saturday: 9am – 12am (last session starts at 11am).

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Where does counselling take place?

Counselling takes place in a first floor room in my house. It is comfortable and private. During counselling sessions we will not be overheard or interrupted.

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I am disabled. Will I be able to access your counselling room?

Counselling takes place in my house, which can be accessed without needing to use steps. My counselling room is located upstairs; however counselling can take place downstairs if necessary. You can be certain of not being overheard or interrupted, no matter which room is being used for counselling.

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What if I arrive early for my session?

Someone is usually around to open the door to people who arrive early.

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How much does it cost?

My fees are £50 per session for individuals and £50 per session for couples.

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What payment methods do you accept?

Most clients pay monthly or weekly as they wish by cash or cheque.

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How will I know you are the right counsellor for me?

It is very important that you are counselled by someone who you have made a connection with and feel you can talk to. After our first session I will ask you whether you would like to go away and think whether I am the right counsellor for you, or whether you would like to make another appointment and start having regular sessions with me.

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How long does a counselling session last?

All of my counselling sessions last 1 hour.

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How often will I need counselling?

I see all my clients once a week for as long as it takes, we will know when the counselling has worked and that we can start reducing the frequency of our sessions if this feels appropriate

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What if I need to cancel?

After the first session, if you decide that I am the right counsellor for you, we will both commit to weekly sessions. Cancellations are charged at the full rate. However, if for reasons out of your control you need to cancel a session, you will not be charged if you rebook within the same calendar week.

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What about confidentiality?

I am a member of the British Association for Counselling and Psychotherapy BACP and abide by its code of conduct and ethical framework. Our discussions are kept under strict of confidence. The only circumstance under which your confidentiality will be broken is when I am legally obliged to do so because you are at risk of harming yourself or someone else.

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